Refund policy

• You can ask for a full refund within 7 days of payment if you have completed less than 20% of the course.
• After that, or once you have earned the certificate, fees are not refundable.
• If you were charged twice or paid for a course you could not access because of a problem on our side, we will refund the extra payment in full.
• Refunds go back to the original payment method (Chapa or bank/telebirr transfer) within 14 days of approval.
• To request a refund, contact us with your payment reference (shown on your receipt, starting with MEK-).

Contact

Questions about this policy: info@example.com · +251 9XX XXX XXX